Question 1

What is the minimum stay requirement?

Accepted Answer

Bella Donna typically requires a 3-night minimum stay, though this may vary during holidays or special events. Please check the calendar for exact requirements.

Question 2

What is your cancellation policy?

Accepted Answer

We follow Airbnb’s cancellation policy selected for this listing. You can review it on the booking page before confirming. We recommend travel insurance for additional peace of mind in case of unexpected changes.

Question 3

Is a security deposit required?

Accepted Answer

No traditional deposit is collected upfront. However, Airbnb places a hold for potential damages as part of their Host Guarantee. Any issues would be handled through the Airbnb platform.

Question 4

How soon should I book to secure my dates?

Accepted Answer

Downtown St. Augustine properties fill quickly, especially for holidays, festivals, and wedding season. We recommend booking as early as possible to lock in your preferred dates.

Question 5

Do you allow events, parties, or weddings?

Accepted Answer

Bella Donna is perfect for milestone celebrations and retreats, but all events must be pre-approved and comply with city rules. Unauthorized parties or large gatherings are not allowed. Please inquire prior to booking if you’d like to host an event.

Question 6

How does check-in and check-out work?

Accepted Answer

Check-in is after 4:00 PM and check-out is by 10:00 AM. The property features a smart lock, so you’ll have secure, keyless entry and can arrive at your convenience within check-in hours.

Question 7

What fees should I expect in addition to the nightly rate?

Accepted Answer

In addition to the nightly rate, Airbnb collects a cleaning fee, service fee, and applicable local taxes. These are shown clearly at checkout before confirming your booking.

Question 8

What happens if I have questions or issues during my stay?

Accepted Answer

Our trusted co-hosts, In The Sun Vacation Rentals, are available via Airbnb messaging to help with any questions or concerns. While we don’t offer 24/7 on-site staff, our team is highly responsive to ensure your stay runs smoothly.

FAQ:
Staying at Bella Donna

Book Your Stay at

Bella Donna

OR BOOK ON

Frequently Asked Questions

What is the minimum stay requirement?

What is your cancellation policy?

Is a security deposit required?

How soon should I book to secure my dates?

Do you allow events, parties, or weddings?

How does check-in and check-out work?

What fees should I expect in addition to the nightly rate?

What happens if I have questions or issues during my stay?

Quick Links

Follow Us

Subscribe to our newsletter

FAQ: Staying at Bella Donna

Book Your Stay at

Bella Donna

OR BOOK ON

Frequently Asked Questions

What is the minimum stay requirement?

What is your cancellation policy?

Is a security deposit required?

How soon should I book to secure my dates?

Do you allow events, parties, or weddings?

How does check-in and check-out work?

What fees should I expect in addition to the nightly rate?

What happens if I have questions or issues during my stay?

Quick Links

Subscribe to our newsletter

FAQ:
Staying at Bella Donna